privacy policy

privacy policy

Last updated: September 01, 2025
Website: malaysiaonline.travel
Company: World Express (M) Sdn. Bhd.
Address: Suite 1001, Level 10, Wisma Lim Foo Yong, 86 Jalan Raja Chulan, 50200 Kuala Lumpur, Malaysia
Phone: +60 (12) 504-1400
Email: malaysiaonline@malaysiaonline.travel

1. General

We respect your privacy and protect personal data you provide when using this website. This policy explains what we collect, how we use, share, and safeguard data.

2. Data we collect

  • Form data: name, email, phone, message contents.
  • Technical data: IP address, cookie identifiers, browser/device data.
  • Analytics: aggregated anonymous visit statistics.

3. Purposes of processing

  • Service delivery: responses, bookings, customer support.
  • Service improvement: usage analysis, content and UX optimization.
  • Legal obligations: compliance with applicable law.

4. Data sharing

We do not sell personal data. Sharing is limited to what is necessary to provide services (e.g., hotels, transport) or where required by law or public authorities.

5. Cookies

We use cookies for proper operation and analytics. You may restrict or disable cookies in your browser settings. Limiting cookies may affect website functionality.

6. Storage and security

We apply technical and organizational security measures. Retention is determined by processing purposes and legal requirements; data is then deleted or anonymized.

7. Your rights

  • Access: request a copy of your data.
  • Rectification/Erasure: request corrections or deletion.
  • Consent withdrawal: stop processing where based on consent.

8. Privacy contact

📧 malaysiaonline@malaysiaonline.travel · 📞 +60 (12) 504-1400